Exclusive Windows, Inc. Distributor of custom windows, doors, and millwork www.exclusivewindows.com
Challenge: Cash flow tight due to habitual customer late payments and warehouse was not organized for speed of delivery.
Process: Implemented billing and collection process and reorganized warehouse to increase capacity.
Result: Cash flow improved by $955K. Capacity increased by 30%.
Experience: "Cadent helped us recognize the challenges we had managing the entire customer order cycle. He worked with us to implement processes to manage each customer order from quote through collection to assure profit goals are attained and our cash turns quickly. Our cash is now under control, our profitability is improving, and we are in a much better position to achieve growth.”
Tom Lavins, President