What does the $95 integrated external data source option cover? Is it an extra charge to connect to our ERP?
If the only data source we are connecting to is your ERP there is no additional cost.
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What is a business node?
A business node is like a second DemandCaster installation for a company but at a discounted price. Some clients use this when there is no overlap between locations so it allows them to manage each location independently.
What is the basis for determining the pricing of SKU’s?
An SKU is a unique identification for a product at a particular site. If a product is located in more than one location, the additional locations are counted as an additional unique SKU.
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Do you need to add the $150/month per each location or is it a single charge to have the multi-location functionality?
It is a monthly charge to add the multi-location management capability.
How do you go about notifying me of major revisions?
There are major and minor revisions. For example, the changing the name of a term or making minor interface changes are considered minor revision since they have no bearing on how the system works. In these cases, we may send an email explaining the rationale for the change.
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We have an entire group of products called “Non-Stock” for which we do not wish to carry any safety stock. Can this be achieved?
Yes. A decision to not stock an item can be made at any time and can be changed in DemandCaster at the group or item level. Since the DemandCaster system is relational, decisions to change stocking may effect items that are tied to it thus warranting a recalculation of safety stocks and reorder points.
Does the safety stock calculations consider changes in dependent demand?
Yes, each items safety stock is calculated independently based on the stocking rules applied. The user has the option to calculate safety stock based on independent dependent demand or independent and dependent demand. In addition, the safety stock calculation of components is based on the stocking policy of its dependent demand.
Does the safety stock calculations consider lead time?
Yes, all the statistical safety stock models DemandCaster is built with is based on lead time. In addition there is a model that calculates safety stock using lead time variability however we recommend have clean lead time data to do so.
Can DemandCaster model the best BOM level to hold inventory at?
Yes. It depends on the quality of data. The stocking analysis reviews lead times and replenishment times across the items BOM to assess where stock should be held. This information then applies where the safety stock should be held based on the stocking decision made.
How many SKU’s does DemandCaster handle?
DemandCaster can theoretically handle an unlimited number of SKU’s. However, it is important to understand that the more SKU’s that are forecasted the longer the forecasting process.
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Does DemandCaster run on servers other than Microsoft?
DemandCaster runs in the cloud therefore it is independent of your server environment. Our data connector which is the only component we install on your server is a secure and low profile app that runs on any platform.
Does DemandCaster include an integrated report writer?
No, not at this time. We offer support plans that can be used for any purpose including the creation of custom reports.
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For S&OP purposes, are the projected inventory levels based on suggested supply orders, actual supply orders, or both?
You have the option to choose the scenario. Most often, however, it is both suggested supply orders and actual supply orders. Typically, actual supply orders address the short term needs whereas suggested orders address long term needs.
How does DemandCaster handle item supersession?
DemandCaster supports many 1:1 and many:one scenarios. You can also specifify the date the supercession occurs or you can simply merge all the histories together. Finally, you can even use the history of an active item for another item while maintaining the planning of the active item.
Is my data available to me after I discontinue service?
Yes, at your option we will create a flat file with all your historical and demand planning data. We will also, maintain your data for up to 6 months just in case you decide to re-establish service.