Process and technology may be improving S&OP, but there are always places to improve. As much as possible, try to get your executive team informed and in the loop. Kumar Singh said, “Supply chains are becoming increasingly complex and as you know, highly cross functional. Make sure you work cross functionally with a set of consistent metrics like forecast accuracy, customer service, inventory levels (days of inventory or inventory terms), profitability and revenue growth/market share. Focus on organization gain an understanding of systems.” If you’re still using spreadsheets, it’s time to upgrade your technology. Finally, always clearly define your governance structure.
